Controlled pilot
Fast lead response
New text and web-form inquiries get a reply in your tone, with your hours and offers. Texting is switched on only after Berry sets up your number with you and you approve go-live.
For gyms, studios & wellness clinics
Your front desk is chronically understaffed. Your AI front desk never gets tired.
A lead messages at 9pm, or while you are coaching a class, or on a Sunday. By the time someone sees it, they have contacted the gym down the street. Berry AI BOS is built to close that gap, and we label what works today and what is still coming.
What you get
Each capability, with its real status.
Controlled pilot
Automated follow-up
A missed-lead rescue sequence keeps following up until the lead replies, books or opts out.
Controlled pilot
A performance dashboard
Leads, response time and members won in one place, using the data you actually have.
Coming soon
Missed-call answering
Answers missed and after-hours calls and logs the outcome. In build and review, not available yet.
Planned
Review requests & reactivation
Review requests and lapsed-member reactivation are planned, not built. We will not sell them before they work.
Coming soon
Confirmed bookings
Leads get your booking link today. A booking is counted only when your booking system confirms it.
Controlled pilot works today and is set up with you by BerryComing soon in build or reviewPlanned roadmap only
Step by step
How it is designed to handle an inquiry
- An inquiry arrives. A web form, a text, a DM, or a missed call. Each one is logged as a lead with its source and time.
- It gets a first reply. The lead receives an immediate message that answers the basics and offers to book a visit or trial.
- Booking, not back-and-forth. If they want to come in, the reply carries a booking link so the appointment is made without waiting for staff.
- Follow-up if they go quiet. Leads who do not book, and members who miss a session, enter a follow-up sequence that you set and can change.
- You see the result. A weekly view shows leads, bookings, show rate and members won, so you can see which stage is leaking.
Limits
What it does not do
- It does not replace the people in your gym. It covers the moments when no one can answer.
- It does not give medical, injury or nutrition advice to leads or members.
- It will not fix an offer or a price that does not convert. It shows you where leads drop off, so you know what to change.
- Texting is subject to consent and opt-out rules. We cover them with you in the audit before anything is switched on.
Start by finding out what is costing you leads today. Put your own numbers into the business calculator, then book an AI Systems Audit. A 30-day pilot is available for gyms that want to test it. We are an early-stage team and do not publish client results yet.
Why gyms first
Lead-to-member conversion is easy to measure.
It is one of the clearest outcomes in any local business, which makes it the best proof that the system works before it expands to the next vertical.
See the full Berry AI BOS overview
Related reading: Gym lead funnel math: which stage to fix first · Try the business calculator